An Invaluable Skill-Set to your clinical practice
A Complete Web CERTIFICATION Training Program Designed for those interested in learning more about the exciting field of Employee Assistance !
Claire Sutton Releases The Fundamentals and More of EAP- EFAP, Space is Limited. Register Now RIGHT HERE!
Dear Fellow Practitioners,
My Name Is Claire Sutton and This online webinar and audio course is for anyone with or without experience in the field of EAP / EFAP. Employee Assistance professionals (counsellors) are recruited for their knowledge about Employee Assistance Programs. EA professionals are in demand by quality EAP provider companies for the particular skill-set that is conducive to the field of EAP.
This course will answer the “who, what, where, when and how” to practice today in the evolving field of EAP. It will highlight the essence of EAP; explore the importance of the 7 core technologies ( i.e. competencies); and, discuss due diligence standards specific to the field. This course will give insight and tools necessary to help clinical practitioners practice more skillfully and efficiently within their session-limited cases.
Understanding the comprehensive parameters of EAP as well as the necessary skill-set will improve your clinical practice in both EAP and non-EAP settings. Clinical practitioners will also learn how to engage more confidently in consultations with the designated EAP provider’s clinical supervisor/director.
You’ll Learn Strategies Such As:
- How to do a comprehensive assessment;
- Most important questions to ask an EAP client;
- How to do your best work within tight session-limits;
- How to maintain the highest ethical standards of confidentiality.
- Sample case studies will be explored.
- The course will also address how to market yourself to EAP providers.
- Two live (one on one) coaching sessions (Approx. 40 Min Each). ($250.00 Value)
- Client interaction and Advance Fax in Q&A Period.
- Workbook and Notes with every Lesson
- Certificates will be given for 20 hours of on-line EAP training.
- And lots more.
Frequently Asked Questions
This is an 8-module on-line training course that runs over an 8 week period. 15 – 20 hours is the recommended time allotment for thiscourse. Participants will have access to online password protected website with complete access to videos, resources and sample case studies. Additional (If required) Conference and webinars will be recorded so if you miss a class, not to worry, you’ll have it all in the online resource center.
Had to Say About The Program..
The Fundamentals and More of EAP/EFAP course was truly a beneficial and positive learning opportunity. The course provided me with a very clear understanding of what EAP’s are, who they serve, and the role of the counsellor within the program.
There were many case studies that not only demonstrated possible EAP scenarios, but also were examples of clients you would see in any counselling environment. For the new counsellor, this was an effective way to obtain practical experience and for the seasoned counsellor, a good refresher on short-term, solution focused methods.
Definitely a good experience and one that I would highly recommend for anyone interested in EAP work as well as those wanting to stay on top of their basic counselling skills.
Elese Francis, M.Ed., M.Sc., RCC, CHt
I am in a position to hire therapists for EAP positions. I always look favourably on someone who has completed Claire’s Fundamentals & More of EAP / EFAP course, as I know they will have an understanding of some of the unique requirements of counselling in an EAP setting.
Carol Cohen, M.A., RCC, CEAP | Manager, Client & Clinical Services | Employee & Family Assistance Program | Vancouver Coastal Health
IRENE CHUA CCC (Certified Canadian Counsellor) Psychotherapist, Family Life Educator, Clinical Supervisor 
Claire is very clear in her lectures. She is organized and thorough and seems to make sure that the trainees are able to fully grasped the learning. Claire is professional and personable Thank you Claire. I enjoyed the learning with you. I appreciate your flexibility in accommodating the trainees’ availability and changes. The recording of sessions is helpful when we are not able to attend the session.
Claire’s keen delivery of the Fundamentals and More of EAP/EFAP course was both very informative and practical. Such a course should be considered a prerequisite for anyone entering the EAP profession. I also appreciated that Claire generously shared her field tools, documents, and resources – a priceless advantage over those who haven’t taken the course.
Sarb Basra MSW, RSW
Health Care Social Worker, Renal Program Fraserhealth
It is a privilege to comment on Claire’s premier on-line ourse: Fundamentals and more of EAP/EFAP. This 20 hour course is a must for any counsellor wishing to do EAP work. The program provides a contemporary EAP knowledge base, careful study of the essential counsellor competencies required to thrive in clinical application, key EAP business and consultation skills, EAP marketing expertise. Learners also practice comprehensive assessment skills via case study methodology and explore the doctrine of confidentiality and ethical standards in practice. As far as I can tell this is the only course of its kind composed in such a compact way specifically designed for counsellors practicing, or entering, the EAP/EFAP field. Of course it makes a world of difference that Claire is also a superb leader and highly talented presenter and subject matter expert. I highly commend, and recommend this course of study.EAP can be a stepping stone to numerous career opportunities. And, it can be a solid referral source to feed your private practice. Don’t miss out”
Daniel Stone, M.A., Ph.D. | RCC, Daniel Stone & Associates | EAP Provider“
Module 1 – EAP – What’s it all About?
- The business and the essence of EAP
- The make-up of today’s workforce
- The mindset of an EA Counsellor
- The key issues of today.
Module 2 – The Unique Role of the EA Counsellor
- The relevance of the dual-client relationship
- The role of the EAP provider Company
- Who EAP’s target as clients
- How to formalize and structure that first session
- The most important clinical question in EAP
Module 3 – Conducting a Comprehensive Assessment
- The importance of the Statement of Understanding
- How to conduct a comprehensive assessment
- Key genogram questions to ask
- From case scenario exploration
Module 4 – Key Core Competencies
- The core Competencies for a full-service EAP
- Trust & rapport building in EAP
- Information that you need to know before that 1st session from case scenario exploration
Module 5 – Case Management & Due Diligence
- How to maintain the highest ethical standards of confidentiality
- How to maintain the highest ethical standards of confidentiality
- When/how to use an ROI or consent form
- How to write appropriate brief notes
- Management of your case files
Module 6 – Case Studies: Peeling back the layers
- When/how to probe a client for more
- How to work with a mandated referral
- From case scenario exploration
Module 7 – Marketing Yourself to the field of EAP
- How to break into the field of EAP
- Basic tenets of marketing
- How to differentiate & market yourself
- How to communicate with the EAP Provider Co. designate
Module 8 – Cultivating an EAP Eye & More Marketing
- How to read the newspaper with an EAP eye
- How to write a cover letter
- More on marketing yourself
And Tons More..
Frequently Asked Questions
Claire Sutton, M.A., RCC, CEAP
Claire Sutton is a Registered Clinical Counsellor ( #0941)
and a solution focused therapist. She works with functioning individuals who for whatever reasons are having difficulty managing their lives. Her practical no nonsense approach along with her warm and professional demeanor make her a much sought after therapist.
Claire worked in business and marketing prior to receiving a graduate degree in Counselling Psychology from the University of British Columbia in 1992. She received her undergraduate degree from Concordia University in Montreal and pursued business courses at McGill University. This blend of careers, business and counselling, has given Claire a deeper understanding of the impact of our pro-active business community and our evolving society on individuals, families, organizations and communities. Many clients today are faced with a complexity of work-life issues. Many of Claire’s clients are professionals, executives and entrepreneurs. Claire’s understanding and overall well roundedness has contributed greatly to her clinical professionalism i.e. she is real, intelligent, insightful, energetic and effective.
Claire works hard at maintaining her own work-life balance as she believes that clinical counsellors/therapists are role models for their clients.
Claire is also a specialist in human behaviour in the workplace and in navigating life transitions. Claire is a Certified Employee Assistance Professional (CEAP). She is one of very few therapists in Canada to have earned this designation.
Claire gives back to her profession in the following roles: President of the Western Canada EAPA Branch; an advisor to the members of the BC Association of Clinical Counsellors; and member of the advisory board for the Adler School of Professional Psychology. Claire has also presented at conferences in both Canada and the United States.
NOTE: Most credentialed EAP provider companies today require their EA counsellors to have a minimum of a Master’s level degree in Psychology, Counselling Psychology, Social Work or a related field.
To Register Over the Phone or For More Information Please Contact Claire at: 604-800-6072